Return Policy

Return and Refund Policy for RGBKeys Webshop

Returns:

RGBKeys strives for the satisfaction of every customer. If for any reason you are not satisfied with your purchase, we offer a simple return process.

• Free Returns: We cover the cost of return shipping for all our customers. After purchasing a product, you have 30 days to decide whether it meets your expectations.

• Cooling-off Period: You have a 30-day cooling-off period starting from the day you receive your order. Within this period, you can contact us via service@rgbkeys.com to request a return.

• Undamaged Products: Returned products must be unused and undamaged, with all original labels and packaging.

Refunds:

• Refund Options: Once we have received and inspected the returned product, we will proceed with processing the refund. The refund can be issued via the original payment method or as store credit for future purchases, depending on your preference.

• Processing Time: Please allow several business days for the refund to be processed. The time required may vary depending on your bank or credit card provider.

• Questions: For questions regarding returns and refunds, you can contact us via service@rgbkeys.com

RGBKeys reserves the right to refuse returns that do not meet the above policy. We appreciate your trust in our products and strive to provide a positive shopping experience.

This policy is effective from 01/01/2024 and may be updated without prior notice.